Business

Creating a Positive Workplace Culture

An effective workplace culture fosters collaboration and productivity among employees while also encouraging socialization, job satisfaction and personal fulfillment. Managers play an instrumental role in...

Behind-The-Scenes Looks at Your Product Development Process

Behind-the-scenes looks at your product development process are an effective way to humanize your brand and provide more intimate views into team's daily work and...

Investing in Employee Training and Development – Benefits and Best Practices

Employee training is essential to running your business successfully. It helps keep your team members at their peak performance levels, bridge any skill gaps that...

The Importance of Continuous Learning and Professional Development

Continuous learning refers to the practice of intentionally increasing our knowledge and capabilities for personal, professional and organizational improvement. This includes academic learning as well...

Building a Winning Sales Team

When building a sales team, there are certain things you should keep in mind in order to achieve maximum efficiency and create an environment which...

How to Develop a Successful Pricing Strategy

A successful pricing strategy can help you increase revenue, boost profits and gain an edge over competitors in the market. It involves understanding your target...

Customer Support

Strategies For Building and Maintaining a Strong Company Culture in a Fast-Paced Environment

When you need to create a culture within your organization that is strong and productive, you need to be aware of several strategies. The first...

Why Customer Support is Important

Why is Customer Support Important? Customer support agents have to be knowledgeable about products and services and should be patient when dealing with problems. It...

How to Be Successful at Customer Support

There are many factors that go into a great customer support experience. Providing prompt responses, answering questions with the appropriate product knowledge, and providing a...

Developing Customer Support Skills

Customer support is a wide array of customer related services to help customers in making correct and cost effective use of their product. It comprises...

Customer Support

Customer support is the delivery of service at every stage of a buying process. It begins with a customer's initial inquiry and extends throughout the...

Customer Support Skills: The Importance Of Customer Support Training

Customer support is an array of customer-related services to help customers to make correct and cost-effective use of a particular product at a given place...