There are many factors that go into a great customer support experience. Providing prompt responses, answering questions with the appropriate product knowledge, and providing a friendly tone all work toward great customer support. When done correctly, these aspects yield lasting…

Customer support is the delivery of service at every stage of a buying process. It begins with a customer’s initial inquiry and extends throughout the sales process and into the after-sale experience. The perception of success of these interactions depends…

Customer support is a group of customer-related services to help customers in making correct and cost-effective use of a particular product. It involves service in planning, design, installation, testing, maintenance, troubleshooting, upgrading, and disposal of an item. Some of the…

Customer Support is a very broad term that is used for a number of different activities. Customer support is not only the provision of direct service to consumers prior to, during, and even after a product is purchased. Such interactions…

Customer support is an array of services to help customers in making correct and cost-effective use of a given product. It generally includes assistance in designing, planning, deployment, training, troubleshooting, upgrading, maintenance, and disposal of an item. This form of…